Overview

The Zeta merchant app provides an order management feature for the merchants for the efficient management of the store. The merchants can easily control the flow of order and ensure that the food be delivered to the employees in an organised manner. 

Accept an Order

1. Log into the Zeta merchant app and navigate to the Orders tab.
   
2. In the Live Orders screen, click Accept Order on an order and update the progress by selecting start > prepare > deliver in correspondence with the order preparation.
   

After successful completion, you get a confirmation that the order has been delivered.

Cancel an Order

1. Log into the Zeta merchant app and navigate to the Orders tab.
   
2. In the Live Orders screen, click Cancel on an order. 
   
3. In the cancel order screen, you can review the order and provide optional comments, and click Cancel Order to confirm. 
   

After successful cancellation you get a confirmation dialog.

View the Order History 

1. Log into the Zeta merchant app and navigate to the Orders tab.
   
2. In the Orders tab, click Order History to view all the completed and cancelled orders.