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Overview
Zeta brings together some important common actions under
athe Hamburger menu
that. This menu is visible from all app screens and you
maycan locate
itthe menu at top left corner of each screen. This
letsallows you to quickly perform the
actionactions without having to navigate through the parent menu and sub-panes. Under this menu, you can
accessperform actions such as
change:
, upload your expense bills, view merchant list, contact help & support and many more. A detailed description of each action is described below:Image Removed
Edit Your- Add money to the cash card
- Receive money
- View merchant list
- Manage notification setting
- Manage your payment tools
- Visit About Us ( Zeta )
- Contact Help & Support
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Edit Profile
You can update the your profile -related details, for example, updating details such as name, email , DoB and confirming the gender and change your recovery password and trusted contacts in the Zeta appID, DOB, gender, recovery password, trusted contacts.
Note |
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You can not update your phone number since this gets configured with your Zeta app during app configuration. |
Change Profile Details
Using Hamburger menu, click your profile link to open the profile page.
Navigate to to profile detail screen screen and follow the instructions mentioned in theEnhancing Enhancing Your Security section section for updating profile details.
Update Your Recovery Password
Using Hamburger menu, click your profile link to open the profile page.
Navigate to to recovery password screen screen and follow the instructions mentioned in the the Enhancing Your Security section section for updating recovery password.
Add Trusted
ContactContacts
Using Hamburger menu, click your profile link to open the profile page.
Navigate to to trusted contact screen screen and follow the instructions mentioned in the the Enhancing Your Security section for section for updating trusted contactcontacts.
Add Money
Using Hamburger menu, click click Add Money and and follow the instructions mentioned in the Manage Your Funds section the Recharge your Cash Card section to load your cash card.
ReceiveAccept Money
Using Hamburger menu, click Receive click Accept Money and and follow the instructions mentioned in the Manage Your Funds Receive Money section to transfer funds to bank account.
View Merchant List
Using Hamburger menu, click click Merchant List to to see or search for Zeta merchant network across IndiaZeta pan India merchant directory.
Upload Bills
Zeta offers a one stop solution to upload your bills for all expenses be it medical, meal and so on. This feature lists all your corporate wallets in one window and allows you to choose the one and proceed to the next.
Using Hamburger menu, click Upload Bills. This lists all cards with card balance
Select a card against which you want to claim the reimbursement
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For meal voucher flow, see Meal Voucher - Employee Getting Started
For medical card flow, see Medical Reimbursement - Employee Getting Started
For fuel card flow, see Fuel Card - Employee Getting Started
Scan QR Code
A Zeta-affiliated merchant may offer you cashbacks after every purchase that you can redeem in your next purchase. Zeta enables you to to scan the QR code available with the merchant using your app to receive the cashback in the cloud card.
From the Hamburger menu, click Scan QR Code to capture the Zeta QR code.
Image RemovedTo scan, place the QR code in the viewfinder rectangle area
Once scanned, your cashback card (merchant specific) is credited with the cashback amount instantly that you can view under Cards menu.
Manage Your AppImage Added
You can even suggest a merchant:
- Click the Image Added icon on the top right corner of merchant directory screen.
- Enter merchant name, merchant address, and your phone number and click Submit to suggest a merchant.
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Manage Settings
Users now have control on the frequency of notifications they receive for all payment and transaction related notification, and marketing & promotional events. You can subscribe or unsubscribe for email notifications for a give verified email ID. You can also add a new email, verify and subscribe for email notifications. You can even manage and edit Super card setting.
Manage Email Notifications
From Hamburger menu, click Setting and under Notification option expand Email Notifications and perform the following as per your need:
- Check or uncheck the checkbox against an email ID to continue or stop receiving email notifications.
Image Added - Click Add Another Email to add a new email ID to receive email notifications.
- Under Payments or Marketing and Promotions handlers, Swipe to switch on or off notifications.
Manage Your Super Card
From Hamburger menu, click Setting and under Super Card option expand the super card you wish to manage and perform the following as per your need:
- Enable Block Temporarily option to block your card in idle time or in an event of fraud or loss scenarios. Disable the same option to unblock your super card again.
Image Added - Click Change PIN to change your 4-digit static security pin. Alternatively, reset the pin using the web console.
- Click More Settings to enhance your Super card security and also mange your add-on Super cards. Follow the instructions mentioned in SecureShield Your Super Card section.
Manage Secure Access
From Hamburger menu, click Settings to open the settings page. Under SECURITY, enable Use default device lock to successfully set the same lock mechanism (fingerprint/pin/pattern) that you use to unlock your phone.
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Manage Payment Tools
Since super card and tags are the most important Zeta digital payment capabilities, you need a quick access to manage these payment tools very often. Using Hamburger menu, click Manage to manage your payment tools.
Supernavigate to Manage and explore the following options:
Managing Super Card Once your super card is activated and linked to your Zeta account, you can manage your Super Card using the Zeta app. From Hamburger menu, navigate to Manage > Super Card, and follow the instructions mentioned in the Manage Your Super Card section. | Image Added |
Managing Add-on Super Card Once you activate your Add-on Super Card, you can manage it using Zeta app. From Hamburger menu, navigating to Manage > Add-on Super Card. | |
Managing Super Tag Once your super tag is active and linked to your Zeta account, you can rename or delete the activated super tag using the Zeta app. Using Hamburger menu, navigate to Manage > Super Tag |
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Super Card
Using Hamburger menu, navigate to Manage > Super Card and follow the instructions mentioned in the Manage Your Super Card section.
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Managing Location Change your app location from the available detected locations if required. |
Know About Us
This option displays About Us option provides the specific information about the Zeta app such as app version, connection status and location of the app with various options to connect with Zetanews, updates and blog regarding Zeta, Zeta website, customer Grievance and Redressal Policy, Terms, and Conditions, contact information. Using Hamburger menu, click click About us and and explore the following options:
Chat with us
Chat with Zeta community for your questions.
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Write to us
Mail your queries in your favorite mail exchange platformZeta Version Details the version of your Zeta app | Image Added |
Our Story Directs you to Zeta blog. | |
Visit Our Website Directs you to the official website of Zeta. | |
Grievance Redressal Policy Narrates the policy and work around for customer's grievance redressal. | |
Terms & Conditions |
Narrates Zeta prepaid instruments' terms and |
condition, eligibility criteria and legal compliance. |
Social Media
Connect us via social media platform, for example facebook or twitter.
I Need Help!
While you accelerate your Zeta app experience, ZetaReach us on Narrates different contact channels of Zeta. |
Visit Help Center
Zeta community is always available to offer the best assistance with any queries or support requests you may haverequire. Do contact us using Zeta app in-built inbuilt support mechanism for a quick turnaround. Using Hamburger menu, click I Need Help! and click Help Center and explore the following options:
My Request Describe the issue that you are facing, and click Submit. Zeta Support will get an email. | |
Chat with us Chat with Zeta community for your questions. |
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Call us Talk to Zeta community in case of urgent issues. |
Email us
Mail your queries in your favorite mail exchange platform.
Send Logs Send logs to be analyzed by Zeta for troubleshooting. |
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