Zeta brings together some important common actions under the Hamburger menu. This menu is visible from all app screens and you can locate the menu at top left corner of each screen. This allows you to quickly perform the actions without having to navigate through the parent menu and sub-panes. Under this menu, you can perform actions such as:
You can update your profile details such as name, email ID, DOB, gender, recovery password, trusted contacts.
You can not update your phone number since this gets configured with your Zeta app during app configuration. |
Using Hamburger menu, click your profile link to open the profile page.
Navigate to profile detail screen and follow the instructions mentioned in the Enhancing Your Security section for updating profile details.
Using Hamburger menu, click your profile link to open the profile page.
Navigate to recovery password screen and follow the instructions mentioned in the Enhancing Your Security section for updating recovery password.
Using Hamburger menu, click your profile link to open the profile page.
Navigate to trusted contact screen and follow the instructions mentioned in the Enhancing Your Security section for updating trusted contacts.
Using Hamburger menu, click Add Money and follow the instructions mentioned in the Recharge your Cash Card section to load your cash card.
Using Hamburger menu, click Accept Money and follow the instructions mentioned in the Receive Money section to transfer funds to bank account.
Using Hamburger menu, click Merchant List to see or search for Zeta pan India merchant directory.
You can even suggest a merchant:
Users now have control on the frequency of notifications they receive for all payment and transaction related notification, and marketing & promotional events. You can subscribe or unsubscribe for email notifications for a give verified email ID. You can also add a new email, verify and subscribe for email notifications. You can even manage and edit Super card setting.
From Hamburger menu, click Setting and under Notification option expand Email Notifications and perform the following as per your need:
From Hamburger menu, click Setting and under Super Card option expand the super card you wish to manage and perform the following as per your need:
From Hamburger menu, click Settings to open the settings page. Under SECURITY, enable Use default device lock to successfully set the same lock mechanism (fingerprint/pin/pattern) that you use to unlock your phone.
Since super card and tags are the most important Zeta digital payment capabilities, you need a quick access to manage these payment tools very often. Using Hamburger menu, navigate to Manage and explore the following options:
Managing Super Card Once your super card is activated and linked to your Zeta account, you can manage your Super Card using the Zeta app. From Hamburger menu, navigate to Manage > Super Card, and follow the instructions mentioned in the Manage Your Super Card section. | |
Managing Add-on Super Card Once you activate your Add-on Super Card, you can manage it using Zeta app. From Hamburger menu, navigating to Manage > Add-on Super Card. | |
Managing Super Tag Once your super tag is active and linked to your Zeta account, you can rename or delete the activated super tag using the Zeta app. Using Hamburger menu, navigate to Manage > Super Tag. | |
Managing Location Change your app location from the available detected locations if required. |
About Us option provides the specific information about the Zeta app such as app version, news, updates and blog regarding Zeta, Zeta website, customer Grievance and Redressal Policy, Terms, and Conditions, contact information. Using Hamburger menu, click About us and explore the following options:
Zeta Version Details the version of your Zeta app | |
Our Story Directs you to Zeta blog. | |
Visit Our Website Directs you to the official website of Zeta. | |
Grievance Redressal Policy Narrates the policy and work around for customer's grievance redressal. | |
Terms & Conditions Narrates Zeta prepaid instruments' terms and condition, eligibility criteria and legal compliance. | |
Reach us on Narrates different contact channels of Zeta. |
Zeta community is always available to offer the best assistance with any queries or support requests you may require. Do contact us using Zeta app inbuilt support mechanism for a quick turnaround. Using Hamburger menu, click Help Center and explore the following options:
My Request Describe the issue that you are facing, and click Submit. Zeta Support will get an email. | |
Chat with us Chat with Zeta community for your questions. | |
Call us Talk to Zeta community in case of urgent issues. | |
Send Logs Send logs to be analyzed by Zeta for troubleshooting. |
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