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General

 How is Optima Gift Card program different from existing solutions?

Optima Gift Card provides a simple and an intuitive web interface to use the Zeta digital platform. You need to create a new Zeta business account to gain access to Optima Gift Card dashboard through a desktop interface. The Optima G ift Card program lets you perform various administrative operations, for example, creation, management and revocation of gift card orders using Zeta digital platform.

 What are the features of Optima Gift program?
  1. Provides web interface for HR professionals and mobile app interface for employees which is available in android, iOS and windows versions.
  2. Enables HR to load and manage gift card orders with the provision of using custom configurations.
  3. Provides provision of revoking unused gift amount.
  4. Enables employees to use the gift amount online at listed merchant site.
 What are the benefits of Optima Gift program?
  1. Provides a flexible option for customisation.
  2. Provides an effortless way of managing employees' accounts digitally.
  3. Provides premium customer support.
  4. Mitigates human errors.
  5. Eliminates logistic cost.
 How to create a new account in Zeta Optima?

You can signup with Optima through our website  Create Zeta Account. Alternatively, you can reach out to us at  022 61123989 or write to us at  support@zeta.in and Zeta will get back to you.

 What all functions can I access in Optima dashboard?
  1. Add funds
  2. Schedule a date for payout of grants
  3. Access reports and statements
 What employees details are required for fund transfer?

Upload a .csv, .xls or .xlsx file containing employee details like name, email id and phone number (a sample form can be found on the dashboard itself). Finally, select a date for the payout and the grants will be distributed automatically.

 Can I add fund to all employees accounts at once?

Optima Gift Card will be sent to your employees automatically on the scheduled date in one go .

 Is there any restriction on the number of beneficiaries I add?

No. You can add any number of beneficiaries.

 How often the Optima Gift reimbursement grants can be issued?

The frequency of credits depends on the policy adopted by your company. Grants could be issued on a monthly, quarterly, half-yearly or yearly basis.

 Is there a way of revoking credits sent by mistake?

Yes, using Optima dashboard, you can easily revoke an order that you have sent out by mistake. However, if the user has already used the credits, you’ll have to settle this internally. Unused credits can always be revoked. Refer to, Edit Gift program to see how to cancel a fund transfer.

 Where can I check employees spends summary report?
  • Login to your Zeta Optima account.
  • Choose Report center under Corporate tools.
  • Click on Beneficiary spends summary report link.

Legal and Compliance

 Is Optima Gift Card legally compliant?

Yes. Optima Gift Card is 100% compliant with Income Tax Act and to know more, refer to  Where does Zeta stand?

 What is the validity for Optima Gift Card?

The Optima Gift Card is valid for 3 years. It can be extendable by your organisation, if you opt for it.

 What is the tax liability for Optima Gift card?

The value of Gift Card is non-taxable up to Rs. 5000/- in non-monetary gift per annum. 

 Is there any restriction on Optima Gift Card expenses?

No. But KYC declaration is mandatory if you receive gift vouchers above Rs. 50000/-.

Usage

 How to initiate Optima Gift reimbursement fund transfer?

Optima Fuel & Travel credits will be sent to your employees automatically on the scheduled date in one go  every month through our user-friendly digital dashboard. Ensure that you set up the Gift program and have sufficient funds in you account:

If you've configured multiple legal companies under your organisation, make sure  that you choose the company of your choice. For more detailed explanation, refer to Initiating transfer for Gift Card.

 How can we send Optima Gift credits to employees every month?

You need to upload employee details like name and email ids/phone numbers and select a particular date to send grants. Just ensure, there are enough funds in your Optima account for all the payments to go through. You can easily add funds to your account by NEFT or cheque transfers.  See Manage Funds  for more details.

 How can we customise our programme?

Zeta offers the unique advantage of a 100% customisation of our solutions as per the requirements of your company. We can tailor our Optima Gift program as per your company requirements. You just need to reach out to your account manager and let them know about the customisation you need.

 What happens to the grants if an employee leaves our company?

While an ex-employee can use the grants that have been credited to him or her, it is still possible for you to revoke any unused credits.

 Can I access reports on usage?

Yes. The Optima corporate dashboard gives you access to reports such as:

  1. Order history
  2. Employee-wise statements
  3. Consolidated statements
  4. Analytics

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