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General

 How is Optima Asset program different from existing solutions?

Optima Asset Card program provides a simple and intuitive web interface to use the Zeta digital platform. You need to create a new Zeta business account to gain access to Optima dashboard through a desktop interface. The Optima Asset Card program lets corporate perform various administrative operations, for example, creation, management and revocation of Asset Card orders using Zeta digital platform.

 What are the features of Optima Asset Card program?
  1. Provides web interface for HR professionals to access corporate benefit platform.
  2. Provides web interface for windows and mobile app interface which is available on androi and iOS.
  3. Enables HR to create and manage asset card orders with the provision of using custom configurations.
  4. Provision of revoking unused asset card amount.
  5. View and analyze every transaction data and invoices. For example, viewing all asset debit and reversal transactions.
  6. Enables employees to upload the asset purchase claim for reimbursements.
 What are the benefits of Optima Asset program?
  1. Streamlines the overall reimbursement process digitally.
  2. Provides provision for digitally verified and signed bills for approval.
  3. Provides a flexible option for customisation.
  4. Provides an effortless way for managing employees' accounts digitally.
  5. Provides premium customer support.
  6. Mitigates human errors.
  7. Eliminates logistic cost.
 How to create a new account in Zeta Optima?

You can signup with Optima through our website  Create Zeta Account. Alternatively, you can reach out to us at  022 61123989 or write to us at  support@zeta.in  and Zeta will get back to you.

 What all functions can I access in Optima dashboard?
  1. Add funds
  2. Schedule a date for payout of grants
  3. Access reports and statements
 What employees details are required for fund transfer?

Upload a .csv, .xls or .xlsx file containing employee details like name, email id and phone number (a sample form can be found on the dashboard itself). Finally, select a date for the payout and the grants will be distributed automatically.

 Can I add fund to all employees accounts at once?

Optima Asset Card will be sent to your employees automatically on the scheduled date in one go .

 Is there any restriction on the number of beneficiaries I add?

No. You can add any number of beneficiaries.

 How often the Optima Asset reimbursement grants can be issued?

The frequency of credits depends on the policy adopted by your company. Grants could be issued on a monthly, quarterly, half-yearly or yearly basis.

 How do you ensure that employees use Zeta Asset Card to pay for asset expenses only?

We validate every transaction involving Asset Card by checking categories of the merchant where payment is being made. If the merchant is an authorized only then are asset card is used for payment, else other instruments (cash card, gift cards) are used.

 Is there a way of revoking credits sent by mistake?

Yes, using Optima dashboard, you can easily revoke an order that you have sent out by mistake. However, if the user has already used the credits, you’ll have to settle this internally. Unused credits can always be revoked. Refer to Edit Asset program to see how to cancel a fund transfer.

 Where can I check employees spends summary report?
  • Login to your Zeta Optima account.
  • Choose Report center under Corporate tools.
  • Click on Beneficiary spends summary report link.

Legal and Compliance

 Is Optima Asset Card legally compliant?

Yes. Optima Asset Card is 100% compliant with Income Tax Act and Information Technology Act. To know more, refer to  Where does Zeta stand?

 What is the validity for Optima Asset Card?

The Optima Asset Card is valid for one financial year.

 What if an employee submits a bill that is illegible?

Optima uses specially-developed software that can read text. It is far more capable than the human eye at recognizing characters.

Usage

 How to initiate Optima Asset reimbursement fund transfer?

Optima Asset credits will be sent to your employees automatically on the scheduled date in one go  every month through our user-friendly digital dashboard. Ensure that you set up the Communications program and have sufficient funds in you account:

If you've configured multiple legal companies under your organisation, make sure  that you choose the company of your choice. For more detailed explanation, refer to  Initiating transfer for Asset Card.

 How can we send Optima Asset credits to employees every month?

You need to upload employee details like name and email ids/phone numbers and select a particular date to send grants. Just ensure, there are enough funds in your Optima account for all the payments to go through. You can easily add funds to your account by NEFT or cheque transfers.  See Manage Funds  for more details.

 How can we customise our programme?

Optima offers the unique advantage of a 100% customisation of our solutions as per the requirements of your company. We can tailor our Optima Asset program as per your company requirements. You just need to reach out to your account manager and let them know about the customisation you need.

 What happens to the grants if an employee leaves our company?

While an ex-employee can use the grants that have been credited to him or her, it is still possible for you to revoke any unused credits.

 What happens to unused claim in Optima Asset Card?

Any unclaimed amount in the asset card in a fiscal year would be treated as a taxable component. In this case, you can credit back to the employee after making necessary tax-related deductions.

 Can I access reports on usage?

Yes. The Optima corporate dashboard gives you access to reports such as:

  1. Order history
  2. Employee-wise statements
  3. Consolidated statements
  4. Analytics

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