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General

 What is the Zeta Driver Salary Card?

The Zeta Driver Salary Card is a comprehensive digital card that your organisation grants for driver salary expenses every month. The Zeta Driver Salary Card is a prepaid instrument where you can upload bills depending on your company policy.

 What are the benefits of Zeta Driver Salary Card?
  1. Eliminates the need for manual bill submission since it is a prepaid instrument.
  2. Eliminates the process of storing and procuring bills.
  3. Provides a secure and easy way to use and redeem driver salary expenses to save tax.
  4. Provides premium customer support.
 How do I get Zeta Driver Salary Card?

Your company should sign up with us and choose to offer Zeta Driver Salary Reimbursements as an employee tax benefit. Your Zeta Driver Salary Card is credited every month or as per your organisation, which you can access via Zeta app or Zeta on Web platform.

 Who will credit my Zeta Driver Salary Card?

Your employer will credit your Zeta Driver Salary Card during monthly payout.

 What to do if I haven't received my Zeta Driver Salary Card?

Ensure that your employer has updated valid phone number or email ID in the transfer order file. Visit  Zeta support for more assistance.

 What is the limit for Zeta Driver Salary Card?

A maximum tax exempt limit for Driver's salary is 900 per month. Also your organisation can set its own limit of reimbursement for driver salary.

 Why is my driver salary reimbursement getting cancelled?

Your reimbursements can be declined due to following issues while submitting bills:

  1. Bills from last fiscal year
  2. Blurred, faded, tampered or overwritten bills
  3. Copy of driver’s driving license is missing
  4. Employee’s or driver’s signature is missing
  5. Driving license name or number on the bill doesn’t match with the original driving license. 
 Can I pay my driver's salary through Zeta Super Card?

No. You can pay your driver’s salary via cash or personal credit/ debit card and the receipt has to be uploaded via the Zeta Mobile app.

 Can I claim for payments made before I got Zeta Driver Salary Card?

Yes. You can upload your previous receipts as well on the Zeta app.

 Can I claim more than once in a given month?

You can upload multiple receipts in the same month. However, duplicate bills are not allowed. 

 How do I get my Zeta Driver Salary credits regularly?

Since your employer provides you the Zeta Driver Salary credits against your email ID or phone number, ensure that your email ID or phone number is verified to get the Zeta Driver Salary credits regularly.

 How is my Zeta Driver Salary credits calculated when I join a company mid-year?

You can opt for Zeta Driver Salary Reimbursements any time in a year, provided your company policies allow it. Your reimbursements for the period will be calculated as per guidelines set by your organisation.

 What happens to the unused grants in my Zeta Driver Salary Card?

Note that all your reimbursement instruments get closed after every financial year end (effective 20th March'18) and the following settlements are done for any outstanding balance in your cards and the amount stuck in your holding account:

  1. Any remaining amount can either be transferred in full to your Cash Card and appropriate tax deductions can be made while processing payroll or the remaining amount could be recalled and credited as part of your payroll, after making appropriate deductions, as per your company's policy.
  2. Any claim uploaded and approved but the amount not reimbursed into the cash card due to non-compliance with the KYC or PPI limit is paid to you as a part of your monthly salary with no tax deductions.

Legal and Compliance

 Is Zeta Driver Salary Card legally compliant?

Yes. Zeta Driver Salary Card is 100% compliant with the government and Income tax act. You can refer to Driver Salary Tax Exemption for more information.

 What is the validity for Zeta Driver Salary Card?

The Zeta Driver Salary Card valid for one financial year. It can be extendable by your organisation, if you have opted for it.

 Do I need to submit any documents?

Yes, you need to submit the following documents:

  1. A receipt of the salary is mandatory. 
  2. A picture of the driving license of the driver is required.
  3. Your company might also require you to paste a revenue stamp on the receipt.
 Do I need to upload a copy of the driver’s licence everytime I upload a receipt?

Yes. A picture of the driving license of the driver is required.

Usage

 How to use the Zeta Driver Salary Card?
  1. Receive a Zeta Driver Salary Card from your HR. The card appears on the bottom of the home screen of your Zeta app.
  2. Using the Zeta app, upload the valid and legible driver bill documents for approval.
 Can the payment be routed to the driver directly?

No. You need to pay the driver and submit the invoice for reimbursement.

 What happens to unused claim in Zeta Driver Salary Card?

Any unclaimed amount in Driver Salary Card in a fiscal year would be treated as a taxable component. In this case, you receive the amount after the tax deduction.

 Do I get notifications about usage of Zeta Driver Salary Card?

Yes. Zeta platform supports the following notifications:

  1. SMS Notifications - Notifications triggered to your registered mobile number.
  2. Inbox (In-App) Notifications - Notifications under Inbox tab in your Zeta app.
  3. Email Notifications - Notifications directed to your registered email ID.
  4. Push Notifications - Notifications triggered by your app to notify the app user.

Bill Submission

 How do I upload my bills?
  1. Open the Zeta app and locate Driver Salary Card.
  2. Click on the Upload Bill option.
  3. Click photos or upload pictures of the bills.
  4. Enter the amount spent.
  5. Submit your claim.

 Can I upload a bill from the last financial year?

No. Only bills from the current financial year will be accepted.

 Can I upload multiple bills at a time?

Yes. Zeta provides both multiple bill upload and lengthy bill upload features.

 Do I need to keep a physical copy of the bill?

You need not keep a physical copy of bills unless your company wants you to do so.

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Still Need Help

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