Know Your Customer

For minimum KYC users,

• Daily - Rs. 10000 permissible debit/credit limit
• Monthly - Rs. 10000 permissible debit/credit limit
• Yearly - Rs. 1.2 lakh permissible debit/credit limit

For Aadhar OTP KYC users,

• Daily: 1 lakh permissible debit/credit limit
• Monthly: 2 lakh permissible debit/credit limit
• Yearly: 2 lakh permissible debit/credit limit

Real Account Holders can be on-boarded as either Minimum KYC users or Full KYC users, as directed by the financial institute.
In case of Minimum KYC, the customer provides their name and unique ID proof document identifier.
In case of Full KYC Account Holder, the customer must provide ID and any one of the Officially Valid Document (OVD).

Transaction limits are the same across all types of bundles.

We urge you to submit your OVD during the on-boarding stage. This is to avoid any interruption in the transaction process, like adding or receiving money in re-loadable cards.

If the minimum KYC Account Holder has 2 accounts, then A2A transfer is possible within the 2 accounts. Zeta will use a separate transaction code to represent this which has to be created in the back-end.

Below are the supported KYC modes of verification:

• Minimum KYC
• Full KYC - Aadhar OTP KYC, Aadhar Biometric KYC and Paper KYC.

See KYC for more details.

Maximum balance to be maintained in an account opened using OTP-based Aadhar eKYC is Rs. 1,00,000.

It is a process where the Aadhar Card holder securely shares the verifiable document with the agent for offline verification of identification.

It is a verification process where a third party agent or an agent from Zeta will visit the Aadhaar holder to collect documents. The Aadhaar holder is required to submit physical photocopies of the original documents (identity proof and Address proof). The photocopies are validated against the original documents on the spot. Aadhaar holder’s photographs and signatures are also captured.

Mobile number is verified using OTP and submitting a self-declaration of name and unique ID of any OVD such as PAN Card, Passport, Driving License and Voter ID Card.

It typically takes about 2-3 days to complete.

Following documents are accepted for KYC verification:

• Passport
• PAN Card
• Driving Licence
• Aadhaar Card
• Voter Identity Card
• Job card issued by NREGA duly signed by an officer of the State Government and letter issued by the National Population Register containing details of name and address.

Post verification of the submitted documents, the KYC status for the Account Holder is updated using Update KycStatus endpoint.