Overview

There are many tools shared with the Sodexo Internal Ops team to manage the life cycle of a merchant. We will discuss these tools and their features in this section.

Sodexo Genie SuperUser for Merchant Control Panel

Merchant Control Panel allows the merchant to fully manage his business through multiple pages like User Management, Business Management and Reports. Sodexo Genie is a SuperUser access which allows the Sodexo Ops team member to view the below pages and manage them on behalf of the merchant.

View Sales Data

You can view the sales and settlement figures of all the stores of a business against relevant transaction periods.

1. Log in to the Merchant Control Panel and click Reports.
   
   
2. Click Sales Report to view the sales figures of stores of the business and all transactions of all stores.
   
   You can also download the Sales Report by clicking DOWNLOAD.

View/Manage Users

You can view the sales and settlement figures of all the stores of a business against relevant transaction periods.

1. Log in to the Merchant Control Panel and click Users.
   
   
   1. Click +ADD USERS to add a new user to the business (Store Owner, Store Manager, Counter Operator).
      
   2. Click DELETE THIS USER to delete a particular user from the business (Store Owner, Store Manager, Counter Operator).
      
      
      

View Business Profile

1. Log in to the merchant Control Panel and click Business Profile.
   
   You can now view the details of the business (AC Number, Beneficiary Name, IFSC Code and others) and all shops under that business.
   

Generate QR Codes

1. Log in to the merchant Control Panel and click Business Profile.
   
   
2. Click Download QR Code for either the business or the stores.
   
3. Select a template and click Generate QR Code.
   

Merchant Linker Tool

Merchant linker tool provides an easy mechanism for Sodexo Ops team to allow/disallow any business entity to a contract, by mapping business entities to allowed/disallowed list of a contract. Sodexo Ops can allow/disallow payment by cards issues through this contract on these business entities.

Click here to login to Merchant Linker Tool. 

Sp-Dashboard

Sp-Dashboard interface provides Sodexo Ops teams real-time monitoring of user, card and transaction life cycle for the complete Sodexo ecosystem.

Click here to login to Sp-Dashboard.

Transaction Search

You can search for transactions based on phone/email/userID, Shop ID, Name, Card.

General Information

Personal Details

Under General section, click Personal Details in the left menu to view details like Contact details, Bank A/C details and other information.

App Details

Under General section, click App Details in the left menu to view details like Device, App Version, Gatekeeper and other information.

Account Activity

Under General section, click Account Activity in the left menu to view details of User Actions.

Payments

Under Payments section, click on All Transactions to view all the transactions that took place. You can also click on individual card transactions to view the details.