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Terms & Definitions

TermsDefinitions
Merchant Any business entity which utilizes zeta solutions to accept payments as a Merchant or Business
BusinessFirst level entity in the Zeta Business data model which is mapped generally to a legal business.
StoreSecond level entity in the zeta business data model which is mapped to each physical location of the business.
CounterThird level entity in the zeta business data model which is mapped to each payment/serving point in a physical location of the business.
Shop ID

A randomly generated 6 digit number assigned to the Counter, and can be used to make payment while in the same geolocation as the counter.

Business OwnerThe user who can add/remove any user in the business and can also view all the data pertaining to each Counter of the business. (Business Owner > Store Owner > Store Manager > Counter Operator)
Store OwnerThis is the user who can add/remove any user below him in hierarchy (Store Manager, Counter Operator)
Store ManagerThis is the user who can add/remove any user below him in hierarchy
Counter OperatorThis is the user who can view the sale data at the counter level and is the lowest person in the hierarchy
ZPOS Terminal

A Payment acceptance terminal which will

GPRS TerminalA payment acceptance terminal which will operate only on GPRS mode which powers POS machines (EDC) and accepts payments through Super Card

AID/MID/TID

These are Sodexo entities
Affiliate ID These are Sodexo entities
Address ID These are Sodexo entities
Store App Application which can be used by the Business Users (employees of the merchant) to manage their store and collect payments. This is available only as android app.
Web POS Web application which can be used by the Business Users (employees of the merchant) to manage their store and collect payments.

Sodexo Merchant Life Cycle

Check out the below illustration which briefly describes the life cycle of a merchant in the system.

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