Overview
Zeta has a framework for creating and managing a merchant’s life cycle which is currently being leveraged for managing all the merchants within the Sodexo ecosystem. This document will describe the complete life cycle of a Sodexo merchant within the Zeta system.
Terms & Definitions
| Terms | Definitions |
|---|---|
| Merchant | Any business entity which utilizes zeta solutions to accept payments as a Merchant or Business. |
| Business | First level entity in the Zeta business data model mapped generally to a legal business. |
| Store | Second level entity in the zeta business data model mapped to each physical location of the business. |
| Counter | Third level entity in the zeta business data model mapped to each payment/serving point in a physical location of the business. |
| Shop ID | A randomly generated 6 digit number assigned to the Counter, and can be used to make payment while in the same location as the counter. |
| Business Owner | The user who can add/remove any user in the business and can also view all the data pertaining to each Counter of the business. (Business Owner > Store Owner > Store Manager > Counter Operator). |
| Store Owner | The user who can add/remove any user below him in hierarchy (Store Manager, Counter Operator). |
| Store Manager | The user who can add/remove any user below him in hierarchy (Counter Operator). |
| Counter Operator | The user who can view sales data at the counter level and is at the lowest level in the hierarchy. |
| ZPOS Terminal | A Payment acceptance terminal which will |
| GPRS Terminal | A payment acceptance terminal which operates only in GPRS mode. It powers POS machines (EDC) and accepts payments through Super Card. |
AID/MID/TID | Sodexo entities. |
| Affiliate ID | Sodexo entity. |
| Address ID | Sodexo entity. |
| Store App | Application which can be used by the Business Users (employees of the merchant) to manage their store and collect payments. This is available only as Android app. |
| Web POS | Web application which can be used by the Business Users (employees of the merchant) to manage their store and collect payments. |
Sodexo Merchant Life Cycle
The below illustration describes the life cycle of a merchant in the system.
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