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Overview

Zeta has a framework for creating and managing a merchant’s life cycle which is currently being leveraged for managing all the merchants within the Sodexo ecosystem. This document will describe the complete life cycle of a Sodexo merchant within the Zeta system. 


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Terms & Definitions

TermsDefinitions
Merchant Any business entity which utilizes zeta solutions to accept payments as a Merchant or
Business
Business
First level entity in the Zeta
Business
business data model
which is
mapped generally to a legal business.
StoreSecond level entity in the zeta business data model
which is
mapped to each physical location of the business.
CounterThird level entity in the zeta business data model
which is
mapped to each payment/serving point in a physical location of the business.
Shop ID

A randomly generated 6 digit number assigned to the Counter, and can be used to make payment while in the same

geolocation

location as the counter.

Business OwnerThe user who can add/remove any user in the business and can also view all the data pertaining to each Counter of the business. (Business Owner > Store Owner > Store Manager > Counter Operator).
Store Owner
This is the
The user who can add/remove any user below him in hierarchy (Store Manager, Counter Operator).
Store Manager
This is the
The user who can add/remove any user below him in hierarchy (Counter Operator).
Counter Operator
This is the
The user who can view
the sale
sales data at the counter level and is at the lowest
person
level in the hierarchy.
ZPOS Terminal

A Payment acceptance terminal which will accept Zeta app-based payment modes like QR Code, Shop ID, NFC and Zeta Code.

GPRS TerminalA payment acceptance terminal which
will operate
operates only
on
in GPRS mode
which
. It powers POS machines (EDC) and accepts payments through Super Card.

AID/MID/TID

These are
Sodexo entities.
Affiliate ID
These are
Sodexo
entities
entity.
Address ID
These are
Sodexo
entities
entity.
Store AppApplication which can be used by
the
Business Users (employees of the merchant) to manage their store and collect payments. This is available only as
android
Android app.
Web POSWeb application which can be used by
the
Business Users (employees of the merchant) to manage their store and collect payments.




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Sodexo Merchant Life Cycle

Check out the

The below illustration

which briefly

describes the life cycle of a merchant in the system.

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