Cancel Transfer OrdersIdeally, you can cancel scheduled or open transfer orders only. Successful transfer orders can be canceled only if the disbursed amount is unused. Otherwise, you will have to settle the funds offline.
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title | Revoke an Individual Fund Under a Successful Transfer |
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You can also revoke an individual payout tagged against the status "Waiting for Beneficiary" from a transfer order . Follow the same steps as mentioned below. |
- Log in to your Zeta Optima account.
- From Zeta Optima menu, navigate to Active Programs > Uniform Card > Transfer Orders tab. This opens up all transfers such as scheduled, completed, cancelled, stalled or failed.
- Click the transfer ID of a successful transfer. This lists all individual entries in a completed transfer.
Image Added - On this page, click more action (Image Added) option and then select Revoke Funds against an individual to revoke the payout transfer. Using the search option, you may also search for an individual by name, email or mobile to revoke the transfer. Also, notice the options such as All or Transferred for your precise and quick lookup.
- Click Yes to revoke the payout transfer. You can view the revoked entry on the same page as shown below:
You’ve completed revoking an individual employee payout from a successful uniform card transfer. Note |
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You can make changes including the partial revoke to the successful transfers only if disbursed amount is unused. You cannot settle any used funds using the Zeta Optima dashboard and in this scenario you may wish to settle the used funds offline. Email support (support@zeta.in) or call support (022 - 6112 3925) for any help. |
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