Zeta Express® is designed to offer a complete end-to-end digital cafeteria solution primarily aimed for cafeteria management staffs and employees or users. This smart feature offers a better user experience since you take advantage of Zeta app to order and pay for meals without having to physically wait in the meal counter. Users can simply access the cafeteria’s available menu on the Zeta app, select the items he/she wants to order and pay using Zeta.
Zeta Express® simplifies the process involved in meal order and pay super fast and efficient. That said, Zeta express automates the intended flow of ordering and paying for a meal and without the hassle of dealing with the physical cash at all. Hence, this helps both merchant and employees to save time and efforts involved in completing a meal order.
Based on the scale, your office cafeteria may opt for any of the following Zeta Express® models:
Open the Zeta app interface in your smart phone.
Click Shop tab and navigate to Zeta Express. This opens up the affiliated merchant list.
Tap a merchant from the list to open the available menu and choose a particular group of food items or beverages of your choice.
Click Add against a food and then click to select the quantity. Alternately, you can search for a food item in the search box or Recently Ordered list.
Click Review Order to proceed to the payment screen.
Validate the order, specify an optional note and then click Pay now.
On successful payment, merchant receives the order. You receive a payment confirmation message via Push, SMS and inbox notification. Post successful order, you can click "Track Order" to know the status of your order. Alternately, visit "Inbox tab" to track your order be it received, prepared or delivered. Merchant updates the order status and you get the status notification instantly.
Open the Zeta app interface in your smart phone
Click Shop tab and navigate to Zeta Express. This opens up the affiliated merchant list.
Tap a merchant from the list to open the available menu and choose a particular group of food items or beverages of your choice.
Click Add against a food and then click to select the quantity. Alternately, you can search for a food item in the search box or Recently Ordered list.
Click Review Order to view the QR code
Scan the QR code in the Zeta Kiosk to pay and then collect the order receipt.
Click Finish to exit the express screen.
Merchant prepares the order once you submit the order receipt to the merchant counter. You pick the meal from the meal counter by showing the order receipt. Note that user notification and online order tracking are not supported in the kiosk model.
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