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Overview

Zeta merchant portal is a E-com based interface for merchants to administer the overall business programs. Using the portal, you can recharge a user's Zeta account, review your total sales, manage your orders and many moreYou need to create a new Zeta Merchant account to gain access to the Zeta Merchant portal. 

Creating a Merchant Account

Note

Zeta merchant onboarding/sales team will assist you to create a new Zeta merchant account.

To request for a merchant account, you need to provide your business details such as:

Business DetailDescription
Merchant company nameA company is a legal entity required to open a developer account and also for the compliance.
Contact DetailsAn official mobile number of the contact person. This is needed to link to the developer account.
Bank account detailsBank details are mandatory to receive payment from Zeta users and resolve payment settlement.
Authorized merchant code (AMC)This is mandatory if you use an EDC machine to receive payments. With AMC, Zeta will identify your nature of business and then determine the user's digital instrument type to release the payment to you (merchant) as requested. For example, if you run a medicine shop, Zeta will ensure that you receive the payment from user's digital medical card.

Zeta then verifies the relevant details and co-ordinates you in case of invalid entries and documents. Upon successful verification, Zeta approves the request and assists you with the signup instructions.

Sign up with Zeta

  1. Go to https://pos.zetaapps.in.

    Note

    Specify the same mobile number or email ID that you’ve mentioned in the merchant agreement with Zeta.

  2. Enter your official mobile number or email ID and enter the captcha and then click Next. You receive the Zeta verification code via SMS or email notification to verify your mobile number or email ID.

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  3. Enter the verification code and click Verify.

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    Note

    Use Resend OTP option in case you haven't received the code. Click Request by Call to receive a call back with your verification code.

  4. Specify your name, and then set and confirm your Zeta password to open the interface every time you access the Zeta Merchant portal and click Done.

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    Note

    The password must be at least 8 characters long and must include one number, one capital letter and one special character.

This completes the Zeta merchant account setup. A successful account verification enables you to log into the Zeta merchant portal by specifying your password on the 2-step verification screen. Read the next section for regular login to your just created Zeta merchant account.

Login to Zeta Merchant Portal

Zeta accounts are protected with two-factor authentication mechanism - a secure means to access the Zeta merchant portal dashboard.

  • 1st-step verification (OTP based): Verify using an OTP sent to your registered phone number

  • 2nd-step verification (Password based): Specify the password that you set up during sign up.

To login to Zeta merchant portal, perform the following:

  1. Go to https://pos.zetaapps.in.

  2. Enter your  mobile number or email ID that you’ve specified during sign up and enter captcha and then click Next. You receive the Zeta verification code via SMS or email notification to verify your mobile number.

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  3. Enter the verification code and click Verify.

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  4. On 2-step verification screen, enter your password that you created during sign up and click Sign In.

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On successful login, you gain access to the Zeta merchant portal homepage as shown below. You can perform various activities such as adding new user as business or store owner and fund transfer activities including adding money to user’s Zeta wallet.

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titleView the Zeta Merchant Homepage

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Add Users

The Users section in the Control Panel of the Zeta Merchant Web Store allows you to Add or Remove users. It also allows you to manage the user preferences where the users can be added as business owners or store managers. Perform the following steps to carry out the operations related to users.

To Add a New User

  1. Log into the Zeta Merchant Web Store
  2. From the left navigation pane, select the Control Panel tab and click Users section on the right pane.
  3. In the Users section, click Add Users. This opens up the Add User dialog box
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  4. Specify the user details such as name, phone number and also the access control for the user. 
  5. Finally, click Add User to confirm.
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To Delete a User

  1. Log into the Zeta Merchant Web Store.
  2. From the left navigation pane, select Control Panel and click Users in the right pane.
  3. In the Users section, click   icon to delete the user. 
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  4. Finally, click Delete to confirm.
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