1. On the POS home screen, tap Vendor POS app icon.
   

2. At the bottom, tap Forgot PIN?

   

3. On the prompt that appears, tap Yes.
   

4. Enter the mobile number provided at signup and tap

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5. A 4-digit verification code (OTP) is sent to your phone. Enter the code and tap

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   Info
   title Important
   In case, you don't receive the OTP, use Resend SMS to try again. You can also get the OTP on call using Request OTP via call.

   
   

6. Enter Config ID and password. Tap Confirm.
   
7. Enter 4 digits to set as the Vendor POS PIN.
   
8. Re-enter the same digits to confirm.
   
   
   

You have successfully reset your Vendor POS PIN.

1. On the POS home screen, tap Vendor POS app icon.
   

2. Enter Vendor POS PIN to log in.

   

   Info
   title Note
   If you have forgotten your PIN, see Button Hyperlink title Resetting Vendor POS PIN type standard class btn-redirect url Troubleshooting Vendor POS#ResettingVendorPOSPIN target true Span id period class rm-sp .

   
   

3. At the bottom-center, tap Transactions.
   

4. Tap Pending tab to view all your offline transactions.
   

5. Tap the transaction you want to sync.
   

6. The Transaction Details screen is displayed. At the bottom-right, tap Retry.

   
   

   The transaction is now synced and listed under the Received tab. Repeat the steps above to sync any other offline transactions.