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General

 What is Zeta Super Card?

Zeta Super Card is a physical plastic card powered by financial banks and secured payment gateways. A virtual super card is also available after you install the Zeta app on your smartphone. Zeta Super Card is a prepaid card so you must have sufficient balance in your Zeta corporate or Cash Card before you use it. You can use it for both online and offline payment using the Zeta SuperPIN (a unique dynamic PIN valid for a single transaction) for faster payment experience. For more information, See Manage Your Super Card

 What are the benefits of Zeta Super Card?
  • Zeta Super Card is many cards in one form. It can be used to spend for any benefit that you want to access via Zeta. 
  • You have complete control on the card. In a case of loss, you can turn off the card. See Block Your Super Card.
  • Online and offline payment through the card is more easy and secure. See Pay your Expense.
  • It is reinforced with unique security features. See SecureSheild Security.
  • You can even access a virtual super card using Zeta App. See Pay Online Using Zeta Super Card.
 Is Zeta Super Card legally compliant?

Yes. Zeta Super Card is 100% compliant with RBI guidelines, Information Technology Act, and Income Tax Act.

 Is Zeta Super Card Credit card or debit card?

Zeta Super Card is a prepaid card. Before you start using the card, you have to add sufficient balance in your Zeta corporate or cash card. It may look like debit or credit card, but it has lots of smart features and can do a lot more than usual debit or credit card.

 Where can I use Zeta Super Card?

You can use Zeta Super Card at any outlet which accepts card payment. And, you can use it for online payment also at any e-commerce sites like Amazon, Flipkart, Swiggy, Zomato and more.

 How can I request for a Zeta Super Card?
  1. Open the Zeta app interface on your smartphone.
  2. Navigate to Home tab.
    This opens up the virtual super card page.
  3. Click Request a Plastic Super Card if you wish to use a physical super card.
  4. Add your delivery address ( Address, City, State, Pin Code, State ).
  5. Click Submit to confirm the request.
 How can I activate and set static pin for Super Card?
  1. After you receive the plastic Zeta Super Card, visit zeta.in/start, and click Activate Super Card button.
  2. Enter your card number, expiry date, CVV then click Next.
  3. Enter your mobile number to get an activation code. You will receive an activation code by SMS in the mobile number.
  4. Type the received code in the Activation Code field.
  5. Set pin and confirm the pin.
 Does Zeta provide notification regarding spending?

Yes. You will get multiple notifications regarding your transactions: 

  1.  Email
  2.  SMS
  3.  Push notifications
  4.  Inbox notifications inside the Zeta mobile app
 What is SuperPin?

Zeta SuperPIN is a unique dynamic and short-lived PIN valid for 2 minutes, and also valid for a single transaction. Use this PIN to secure your offline transactions like never before as an alternative to existing, traditional 4-digit security PIN that faces many security threads.

You can generate the SuperPIN by tapping the virtual super card in the Zeta app in both online and offline mode as shown here.

Manage 

 How can I set a pin for physical Super Card?
  1. Go to Hamburger  menu on the left-hand corner of the Zeta App.
  2. Navigate to Manage >Super Card.
  3. On the Manage Super Card screen, click Set Pin.
  4. Set a four-digit pin and retype the pin to confirm the Super Pin.

For infographic details, see How to Set Super Card Pin.

 How can I block Zeta Super Card in a case of loss?
  1. Go to Hamburger menu on the left-hand corner of the Zeta App.
  2. Navigate to Manage >Super Card. It displays Manage Super Card screen.
  3. Turn off Allow Transaction option to block your card in idle time or in a case of fraud and loss. 
    Re-enable the same option to use the Super Card again.
    Note: You can bloc your Super Card using Super Card setting option available on your virtual super card.

In a case of loss, you can delete your existing super card details permanently from your Zeta account, and request a new card. The Delete this card option appears after you turn the card off. Once you delete the card, you will see the option Request a Plastic Super Card on the virtual super card page. See infographic details How to block Zeta Super Card.

 How to request for an Add-on Super Card?
  1. Tap on your virtual Super Card on your app’s home screen.
  2. Click Super Card Settings.
  3. Select the option Get Add-On Super Card.
  4. Tap on Request an add-on super card (It’s free).
  5. Select your delivery address, and click Place Order.
 How to activate the Add-on Super Card via Zeta App?
  1. Tap on your virtual Super Card on your app’s homepage.
  2. Click Super card Settings.      
  3. Select the option Get Add-On Super Card.
  4. If you already have an extra Super Card (Add-on  card), tap on Activate It.
  5. Enter the card's number, expiry date, security code, card holder's phone number.
    Note that payment notification and online payment's OTP will be sent in the given number.
  6. Tap Set PIN for this Card.
  7. Set pin and confirm the pin.
  8. Tap on Activate.

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